Privacy Policy

Last Updated: August 14, 2026

This Privacy Policy explains how Eons Fashion Antique (“Eons,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit eonsfashionantique.com (the “Site”), make a purchase, visit our Pittsburgh store, or communicate with us. By using the Site or our services, you acknowledge the practices described in this policy.

Quick Reference

Topic	Summary
Information we collect	Contact, order, payment-related, account, communication, device, and website-usage information.
Why we use it	To process orders, provide support, maintain security, improve the Site, and comply with legal obligations.
Payment-card information	Full card numbers and security codes are processed by secure payment providers; we do not store them on our own systems.
Cookies	We use necessary cookies and may use optional cookies or similar technologies based on your choices and Site configuration.
Do we sell personal information?	No. We do not sell or rent personal information for monetary consideration.
Your choices	You may request access, correction, deletion, or marketing opt-out, subject to applicable law and valid exceptions.
Privacy contact	support@eonsfashionantique.com or +1 (412) 361-3368.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you choose to provide when you make a purchase, create an account, submit a form, sign up for updates, request assistance, or otherwise interact with Eons.

Contact information: Your name, email address, telephone number, and mailing address.
Order and delivery information: Items purchased, sizes or product selections, order history, billing details, shipping address, and delivery instructions.
Payment-related information: Payment method, payment status, transaction identifier, and limited payment details that may be supplied by a payment processor. Full payment-card numbers, expiration dates, and security codes are handled by the payment provider and are not stored on Eons systems.
Account information: Account credentials and preferences when you choose to create an account.
Customer communications: The content of emails, support requests, phone messages, form submissions, reviews, and other communications you send to us.

1.2 Information Collected Automatically

When you use the Site, we and service providers supporting the Site may automatically receive limited technical and usage information. This can include your IP address, browser type, device type, operating system, pages viewed, products viewed, links clicked, referring page, date and time of access, and information stored through cookies or similar technologies.

1.3 Information from Service Providers

We may receive information from providers that help us operate our business. For example, a payment processor may provide confirmation that a transaction was approved or declined, and a shipping carrier may provide tracking, delivery, and address-validation information. We use this information to fulfill orders, respond to customer inquiries, and protect against fraud.

2. How We Use Personal Information

Purpose	How We Use the Information
Order fulfillment	To accept payment, prepare and ship orders, provide tracking, process returns, and communicate about your purchase.
Customer service	To answer questions, resolve concerns, verify requests, and provide support.
Security and fraud prevention	To protect the Site, customers, transactions, and inventory from unauthorized access, misuse, fraudulent activity, or other harmful conduct.
Site operation and improvement	To maintain Site functionality, understand general usage, troubleshoot issues, and improve the shopping experience.
Marketing communications	To send promotional messages only where permitted and, when required, with your consent. You may opt out at any time.
Legal obligations	To comply with tax, accounting, consumer-protection, legal, and regulatory requirements and to enforce our policies.

3. How We Share Personal Information

We do not sell or rent your personal information for monetary consideration. We share information only as reasonably necessary to operate the Site, fulfill an order, provide support, comply with law, or protect Eons and our customers.

Recipients may include the following categories of service providers:

E-commerce, hosting, and technology providers that enable our Site and store operations.
Payment processors that securely authorize and process payments.
Shipping and logistics providers that deliver orders, provide tracking, and handle address verification.
Communication providers that send order confirmations, support messages, or authorized marketing communications.
Professional advisers and authorities when needed for legal compliance, accounting, fraud prevention, dispute resolution, or the protection of rights, property, and safety.

We may also share information in connection with a business transition, such as a merger, sale, restructuring, or transfer of assets. If that occurs, personal information may be transferred as part of the transaction, subject to applicable law.

4. Cookies and Similar Technologies

Cookies are small files placed on your browser or device that help a website remember information and operate properly. The Site may use necessary cookies to enable core features such as cart functionality, account access, security, and consent preferences. Optional functional, analytics, or advertising technologies may be used only according to the Site’s configuration and your choices where consent is required.

You can manage cookie preferences through the Site’s cookie-preference tools when available and through your browser settings. If you disable necessary cookies, certain Site features may not work correctly.

5. Marketing Choices

If you receive marketing emails from Eons, you can opt out by using the unsubscribe link in the message or by contacting us at support@eonsfashionantique.com. An opt-out request does not stop transactional communications, such as order confirmations, shipping notifications, return updates, or responses to your customer-service request.

6. Your Privacy Rights and Requests

Depending on where you live and subject to applicable law, you may have the right to request access to personal information we hold about you, ask that inaccurate information be corrected, request deletion, withdraw marketing consent, or ask questions about our data practices. To make a request, email support@eonsfashionantique.com with the subject line “Privacy Request” or call +1 (412) 361-3368.

To protect your information, we may need to verify your identity before responding. We will respond within the timeframe required by applicable law. Some information may need to be retained for legitimate reasons, including completing a transaction, preventing fraud, resolving a dispute, maintaining records, or meeting legal obligations.

7. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, recordkeeping, fraud prevention, dispute resolution, and legal compliance. The length of retention depends on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. The Site uses encrypted connections for sensitive transmissions, and payment processing is handled by secure third-party payment providers. However, no online system, transmission, or storage method can be guaranteed completely secure. Please use caution when sending information over the internet.

9. Children’s Privacy

The Site and our products are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

10. Third-Party Links

The Site may include links to third-party websites, social-media platforms, payment providers, or carrier services. Their privacy practices are governed by their own policies. Eons Fashion Antique is not responsible for the content or privacy practices of third-party services.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations. Any revised policy will be posted on this page with an updated Last Updated date. Your continued use of the Site after the update takes effect is subject to the revised policy.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact Eons Fashion Antique:

Email: support@eonsfashionantique.com
Phone: +1 (412) 361-3368
Store Address: 5850 Ellsworth Ave, Pittsburgh, PA 15232, United States
Store Hours: Monday–Friday, 12:00 PM–5:00 PM ET; Saturday, 11:00 AM–5:00 PM ET; Sunday, 12:00 PM–5:00 PM ET